If you are using Trustee Suite’s ECF downloading feature you will be familiar with the term ‘Fetch’ as this is what you do when you retrieve your ECF documents from Stretto.
What to Expect after You “Fetch” ECF Records
Below are the steps that you will want to follow to see your newly retrieved documents.
- After you have Fetched your documents (via the instructions contained in the Import Cases page of this Help File), open Document Management to begin viewing your latest ECF records.
- When Document Management opens, you will be greeted with a message that you have new ECF records available for viewing. If there were any errors during Fetch, you will be notified of the issues and directed to view your ECF log.
- Select the ECF View (tab at the top of the screen as shown below). The screen defaults to show you all of your new records from ECF. You can also verify the last date and time of your ECF download in the “Last Message From ECF:” section just above the grid.
- When you Fetch ECF records you might be receiving a back history of documents from your docket. If you do not wish to see these back history documents, you can disable them using the ‘Options’ button at the bottom right corner of the grid on the left side of the screen as shown below. Back history documents are identified as records without an Email Date in the grid.
